I want to move out at the end of my lease. Is a 30-day notice required?

Yes, a 30-day written notice to the leasing office is required of all residents if they plan to move at the end of their lease. Residents who do not submit a notice to vacate 30 days in advance will be charged for the 30-day period after the notice is submitted. Residents can complete a Notice to Vacate form in the leasing office or electronically by request.

What if I need to move before the end of my lease?

CHNW charges a lease break fee equal to 1.5X the amount of rent or charging through the end of the lease, whichever option is less. A 30-day notice is not required if the lease is being broken. Please contact the CHNW Leasing Office as soon as possible if you know you need to move out before your lease ends.

What will I be charged at move out?

In all cases, a carpet cleaning charge of $50-$65 will be deducted from the security deposit. Other damages and cleaning costs outside of normal wear and tear will be subtracted from the deposit based on the condition of the apartment after vacating. Information about move out charges and expectations of the condition of the apartment can be found here: Move Out Information.

How soon will I get my security deposit back?

Deposits are refunded 31 days after you move out in the form of a check and mailed to the forwarding address provided by the resident.

I have roommates. Who gets sent the deposit check?

Unless otherwise indicated, the deposit refund check will be issued to all the names on the rental agreement, which requires everyone on the lease to go to the bank together to cash it. If you are moving out and prefer the check be made out to only one resident on the lease or a third party, please inform the leasing office in writing or fill out the waiver on the back of the Notice to Vacate form.

Where can I donate items I no longer want?

CHNW encourages residents to donate furniture and other items they do not need whenever possible. Some donation services will even pick up from your apartment. Some local organizations that coordinate donations can be found here: Unwanted Goods Donation Suggestions Brochure

Why is my rental history with CHNW important?

Payment history, violations issued, and damages noted at move-out are all documented in a resident’s rental history with CHNW. When a resident moves on, prospective future landlords and property managers will reach out to CHNW to obtain information about their tenancy. A negative rental reference can impact resident’s abilities to rent elsewhere. In addition, a formal eviction or FED filing appears on credit reports and can severely impact one’s ability to rent or obtain a loan for many years.